Good practice
Daugavpils Enterprise Region Support Service (DnUAC), Latvia The DnUAC was founded in December 1994, in the frames of EU PHARE Programme. The main objective of the Centre was to provide small and medium sized companies with business services like business consultancy, information and training. In 1996, the DnUAC suggested another service to SMEs, crisis prevention in small and micro companies. The companies took out benefit from a capacious consultancy which focused mainly on face-to-face advice but also integrated training courses for business improvement and field work at the site of the client. The approach devided into 4 phases: 1. Introduction of the offered service to the client 2. Information gathering on the businesses’ background by using questionnaires 3. Product development based on the analysis of questionnaires 4. Additional SWOT analysis and presentation of results 5. Conclusions and recommendations Due to problems of further financing the team of well trained consultants left the unstable situation and the Center nowadays occupies the premises in a remote district of the city, thus not attracting clients efficiently.